Privacy Policy

Last Updated: June 13, 2026

Cook & Gather (“we”, “us”, or “our”) is committed to protecting your privacy. This privacy policy (“Policy”) explains how we collect, use, disclose, retain and otherwise process your personal information when you access or use our website, applications, social media accounts, and related services; participate in contests or sweepstakes; purchase our products; or visit our physical locations (collectively, the “Services”).

Please review this Policy carefully. By using our Services, you agree to the terms of this Policy.

This Policy is incorporated into our Terms of Service. If you are a California resident, please see “Additional Disclosures for California Residents” below.

Contents

  • Who We Are

  • Information We Collect

  • Use of Your Personal Information

  • Legal Bases for Processing

  • How We Disclose Your Personal Information

  • Targeted Advertising and Analytics Services

  • Your Privacy Rights and Choices

  • Children

  • Third Party Links and Social Media Platforms

  • Data Transfers

  • Sensitive Information

  • Security

  • Data Retention

  • Additional Disclosures for California Residents

  • Nevada Privacy Rights

  • Updates to this Policy

  • Contacting Us

Who We Are

Cook & Gather is a small online retailer based in California, USA. For the purposes of data protection law, the entity responsible for your personal information is:

Cook & Gather
190 West Amado Road, Palm Springs, CA 92262
Email: [email protected]
Phone: (760) 322-0881

Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our Services.

Information You Provide to Us

  • Contact information: name, email address, mailing address, phone number.

  • Account information: email address, password, order history.

  • Purchase information: products ordered, payment details (we do not store full credit/debit card numbers), billing/shipping address, return/exchange information.

  • Optional information: birth date (month/day), social media handles, gift card recipient information.

  • Communications: emails, customer service messages (calls may be recorded for quality and training purposes).

  • User content: product reviews, survey responses, contest entries, marketing preferences.

Information We Collect Automatically

When you visit our website, we automatically collect:

  • Device and network data: IP address, browser type, operating system, device identifiers, mobile network data.

  • Usage data: pages viewed, time spent, links clicked, email opens, referral source.

  • Session replay technologies: we may use scripts to record mouse movements, clicks, and scrolling (no keystrokes) to improve our site.

  • Cookies and similar technologies: see “Your Privacy Rights and Choices” below.

Information from Other Sources

We may receive information about you from:

  • Other users (e.g., if someone refers you or buys a gift card for you).

  • Social media platforms (if you interact with our content).

  • Partners (e.g., contest co-sponsors, analytics providers, advertising partners).

Inferences

We may infer information about you (e.g., possible interests or location) based on your browsing and purchase history.

Use of Your Personal Information

We use your personal information for the following purposes:

  • Provide and improve Services – process orders, manage accounts, provide customer support.

  • Communicate with you – order confirmations, shipping updates, policy changes, responses to inquiries.

  • Marketing – send you promotional emails (you may opt out at any time), show relevant ads, measure campaign effectiveness.

  • Personalization – tailor your experience, recommend products.

  • Security and fraud prevention – detect and prevent fraudulent transactions, protect against unauthorized access.

  • Legal compliance – comply with applicable laws, respond to lawful requests.

  • Business operations – conduct research, analyze trends, debug website issues.

  • With your consent – for any other purpose where we ask for your permission.

Legal Bases for Processing (for EEA/UK residents)

If you are in the European Economic Area or the UK, our legal bases include:

  • Performance of a contract – to fulfill your orders.

  • Legitimate interests – to improve our services, prevent fraud, and market our products.

  • Legal obligations – to comply with tax, anti‑fraud, or other laws.

  • Consent – for certain marketing activities (you may withdraw consent at any time).

How We Disclose Your Personal Information

We may share your personal information with:

  1. Service providers – payment processors (Shopify, PayPal, Klarna, etc.), shipping carriers, email platform, customer service tools, analytics providers.

  2. Advertising partners – to help us show relevant ads (see “Targeted Advertising” below).

  3. Business partners – in connection with joint promotions or co‑branded offers.

  4. Professional advisors – lawyers, accountants, auditors.

  5. Legal or safety reasons – if required by law, court order, or to protect our rights or the safety of others.

  6. Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred.

  7. Aggregated or de‑identified data – we may share non‑identifiable data for any purpose.

No mobile information will be shared with third parties for marketing or promotional purposes. Text messaging opt‑in data and consent will never be shared with any third party.

Targeted Advertising and Analytics Services

We use third‑party services (such as Google Analytics, Facebook Pixel, and others) to collect information about your online activity across websites and to serve ads that are relevant to your interests. These services may use cookies, web beacons, and similar technologies.

You can opt out of targeted advertising by:

  • Adjusting your cookie preferences on our website (see “Your Privacy Rights”).

  • Visiting the Network Advertising Initiative’s opt‑out page: https://optout.networkadvertising.org

  • Visiting the Digital Advertising Alliance’s opt‑out page: https://optout.aboutads.info

  • Using the Global Privacy Control (GPC) signal if supported by your browser.

Your Privacy Rights and Choices

Depending on where you live, you may have the following rights:

  • Opt out of marketing emails – click “unsubscribe” at the bottom of any promotional email.

  • Opt out of text messages – reply “STOP”.

  • Access, correct, or delete your personal information.

  • Object to or restrict certain processing.

  • Data portability – receive a copy of your data in a machine‑readable format.

  • Withdraw consent – where we rely on consent.

To exercise any of these rights, contact us at [email protected] or call (760) 322-0881. We may need to verify your identity (e.g., by asking for your order number or email address).

We will respond within the time required by applicable law. You will not be discriminated against for exercising your rights.

Cookies: Most browsers accept cookies by default. You can set your browser to reject cookies, but some website features may not work properly.

Children

Our Services are not intended for children under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

Third Party Links and Social Media Platforms

Our website may contain links to other sites (e.g., Klarna, Instagram). We are not responsible for the privacy practices of those sites. Please read their privacy policies.

Data Transfers

If you are outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from your country. By using our Services, you consent to this transfer.

Sensitive Information

We ask that you do not send us sensitive information (e.g., Social Security number, racial or ethnic origin, political opinions, religious beliefs, health information, criminal background) through our website or customer service channels.

Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no internet transmission is 100% secure. You are responsible for keeping your account password confidential.

Payment transactions are handled by secure third‑party payment processors (Shopify, PayPal, Klarna, etc.) that comply with PCI‑DSS standards. We do not store your full credit card details.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this Policy, including to comply with legal obligations (e.g., tax records), resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

Additional Disclosures for California Residents

This section applies to California residents under the California Consumer Privacy Act (CCPA) as amended by the CPRA.

Categories of Personal Information We Collect

We have collected the following categories in the last 12 months:

 
 
Category Examples Purposes
Identifiers Name, email address, IP address, phone number Order fulfillment, marketing, security
Commercial information Purchase history, payment details Processing orders, returns
Internet activity Browsing history, clicks, searches Improve website, targeted ads
Geolocation data IP address, shipping address Shipping, fraud prevention
Inferences Preferences, likely interests Personalization, advertising

Sale or Sharing of Personal Information

We do not sell your personal information for money. However, we may “share” your information with advertising partners for cross‑context behavioral advertising (targeted ads). In the last 12 months, we have shared the following categories: Identifiers, Commercial information, Internet activity. You can opt out of this sharing by adjusting your cookie preferences or using a GPC signal.

Right to Limit Use of Sensitive Information

We do not use sensitive personal information to infer characteristics about you.

Shine the Light (California Civil Code § 1798.83)

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact us at [email protected].

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information as defined by Nevada law. If you have questions, contact us at [email protected].

Updates to this Policy

We may update this Policy from time to time. The “Last Updated” date at the top will reflect the changes. Material changes will be posted on our website or communicated to you directly. Your continued use of the Services after changes means you accept the revised Policy.

Contacting Us

If you have any questions, comments, or complaints about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: (760) 322-0881
Mail:
Cook & Gather
190 West Amado Road
Palm Springs, CA 92262
United States

For residents of the UK, EU, or Switzerland, you may also contact your local data protection authority.