Product Guides

Practical information for everyday use, upkeep, and long‑term care.

Always Pan – Care & Use

First use

Wash your Always Pan with warm soapy water and a soft sponge. Rinse and dry thoroughly. No “seasoning” is needed for the ceramic non‑stick coating.

Everyday cooking

  • Use low to medium heat. The pan heats quickly – high heat is not necessary and may damage the coating.

  • Use wooden, silicone, or nylon utensils. Metal utensils can scratch the surface.

  • The pan is oven‑safe up to 425°F (218°C) without the lid. The lid is oven‑safe to 425°F as well, but the nesting utensil and steamer basket are not oven‑safe.

Cleaning

  • Hand wash with warm soapy water and a soft sponge. Avoid abrasive pads or steel wool.

  • Let the pan cool before washing – sudden temperature changes can crack the ceramic coating.

  • For stuck‑on food, soak with warm water for 10–15 minutes, then gently wipe.

  • For stubborn stains, make a paste of baking soda and water. Apply, let sit for 15 minutes, then rinse.

What to avoid

  • Dishwasher (even if some versions say dishwasher‑safe, hand washing is best)

  • High heat without food

  • Aerosol cooking sprays (they leave a sticky residue)

  • Metal utensils or scouring pads

Storage

If you stack pans, place a paper towel or soft cloth between them to protect the coating.

Perfect Pot – Care & Use

First use

Same as Always Pan: wash with warm soapy water, rinse, and dry.

Everyday cooking

  • Use low to medium heat. The Perfect Pot is ideal for soups, stews, pasta, and braising.

  • Wooden, silicone, or nylon utensils recommended.

  • Oven‑safe up to 425°F (218°C) without the glass lid. The lid is also oven‑safe to 425°F.

Cleaning

  • Hand wash with soft sponge and warm soapy water.

  • Soak if needed – the ceramic coating releases food easily.

  • Baking soda paste for tough stains.

What to avoid

  • Dishwasher (hand washing extends the life of the coating)

  • High heat or empty heating

  • Metal utensils

Cast Iron Products (if you carry any)

First use – Seasoning

Our Place cast iron comes pre‑seasoned, but you can add a thin layer of oil after each wash to build the non‑stick surface.

Cleaning cast iron

  • Wash with warm water and a stiff brush (use a little soap if needed, but avoid heavy detergents).

  • Dry immediately with a towel, then place on low heat for 1 minute to ensure no moisture remains.

  • Apply a light coat of neutral oil (avocado, grapeseed, or vegetable oil) while warm.

What to avoid

  • Soaking in water

  • Dishwasher

  • Using soap too often (it can strip seasoning)

Tableware (Plates, Bowls, Mugs)

Daily use

  • Microwave, oven, fridge, and freezer safe (check individual product pages for exact limits).

  • Avoid extreme temperature changes (e.g., freezer directly into hot oven).

Cleaning

  • Dishwasher safe. However, hand washing is recommended to preserve colors and glaze over time.

  • Use non‑abrasive sponges to avoid scratching.

Stacking

Stack carefully – while durable, heavy impact can chip the glaze.

Kitchen Tools – Walnut Cutting Board

First use

Wipe with a damp cloth and dry. Optionally apply food‑safe mineral oil or walnut oil to condition the wood.

Everyday care

  • Hand wash with mild soap and warm water. Do not soak or put in the dishwasher.

  • Dry immediately with a towel.

  • Stand on edge to air dry completely (do not lay flat while wet).

Maintenance

  • Every few weeks, rub with food‑safe mineral oil or board butter to prevent drying and cracking.

  • If the surface becomes rough, lightly sand with fine‑grit sandpaper, wipe clean, and re‑oil.

What to avoid

  • Dishwasher (will warp and crack the wood)

  • Soaking in water

  • Leaving wet for long periods

Kitchen Tools – Knives

Daily care

  • Hand wash with mild soap and water. Dry immediately.

  • Store in a knife block, on a magnetic strip, or with blade covers. Do not toss loose in a drawer.

Sharpening

  • Hone with a sharpening steel before each use (if you have one).

  • For dull knives, use a pull‑through sharpener or professional sharpening service every 3–6 months depending on use.

What to avoid

  • Dishwasher (causes rust and dulls the blade quickly)

  • Cutting on glass, stone, or ceramic surfaces (use wood or plastic cutting boards)

  • Using the knife as a can opener or screwdriver

Wonder Oven (Electrics)

First use

Remove all packaging. Wash the baking pan, rack, and crumb tray with warm soapy water. Wipe the interior with a damp cloth.

Everyday use

  • Place the Wonder Oven on a stable, heat‑resistant surface.

  • Do not block the air vents.

  • Preheat as needed (most recipes work well without preheat).

  • Use oven mitts – the exterior gets hot.

Cleaning

  • Unplug and let cool completely.

  • Wipe interior and exterior with a damp cloth or non‑abrasive sponge.

  • Baking pan, rack, and crumb tray are dishwasher safe or can be hand washed.

  • Do not immerse the main unit in water.

Compatible accessories

  • Any oven‑safe dish (glass, ceramic, metal) that fits inside.

  • Aluminum foil is fine. Avoid plastic or non‑oven‑safe materials.

What to avoid

  • Using without the crumb tray

  • Covering the air vents

  • Using metal utensils on the non‑stick baking pan (use silicone or wood)

General Non‑Toxic Care Tips

  • Why ceramic coating? Our Place uses Thermakind® – a PTFE‑, PFOA‑, PFAS‑, lead‑, and cadmium‑free ceramic coating. It is safe for you and the environment.

  • Avoid thermal shock: Do not put a hot pan directly under cold water. Let it cool first.

  • Use gentle cleaners: No bleach, chlorine, or abrasive powders.

  • When to replace: If the non‑stick coating is visibly peeling, chipping, or scratching deeply, it’s time to replace the pan.

Still have questions?

We’re here to help.

Email: [email protected]
Phone: (760) 322-0881
Mail: 190 West Amado Road, Palm Springs, CA 92262